Formerly IGSW News | VOLUME 24 | FALL 2017

Featured Bio

A leader in managed care

Michelle Bentzien-Purrington

Michelle Bentzien-Purrington is the vice president of Managed Long Term Services and Supports and Duals Integration for Molina Healthcare, Inc. She is responsible for strategic oversight and operational implementation of person-centered programs for special-needs populations. Ms. Purrington has more than 26 years of experience in healthcare operations, budgeting, strategic planning, systems implementation, project management, and program management. Since joining Molina in 2005, she has served as vice president of business implementation, responsible for managing strategic projects, new market start-ups and expansions, and acquisition integrations and as president of Molina Healthcare of Texas where she was responsible for the health plan's operations, strategic expansion and financial results. Prior to joining Molina, she served in various leadership positions at Premera Blue Cross, PCS Health Systems, PacifiCare Health Systems, and GTE Health Systems. Michelle attended Arizona State University and University of Phoenix. Ms. Purrington is a board member of Molina Healthcare of Florida, Inc., Molina Healthcare of Texas, Inc., Molina Healthcare of Texas Insurance Company, National MLTSS Health Plan Association, and Medicaid Partnership for Home Based Care where she serves as executive vice chair. 

Online Case Management Training Certification Program for 500 NY Case Managers (Year 1: 2/1/16-10/31/16) • Part of a statewide mandatory Case Management Certification Program with the goal of: • Providing a set of basic core competencies for case managers • Reducing costly staff turnover • Improving service to older New Yorkers • Providing assurances to the public and to potential funders that case management staff are trained and meet basic competencies

Why Create a Certification? • The idea for this program came from a desire of NYSOFA to develop and implement standardized training, AAAs requesting support for their case managers • Some agencies provide baseline training for their staff—this standardizes that education and improves service for older New Yorkers • After a national search, NYSOFA, in conjunction with Aging NY, chose the Center for Aging and Disability Education and Research (CADER) at Boston University to deliver an interactive, online training.

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Copyright © 2017 Trustees of Boston University. All rights reserved. This article may not be duplicated or distributed in any form without written permission from the publisher: Center for Aging & Disability Education & Research, Boston University School of Social Work, 264 Bay State Road, Boston, MA 02215, U.S.A.; e-mail: